Our policies

This class of information in our publication scheme provides information about protocols for delivering our functions and responsibilities.

Building and construction industry

Published information

Summary

Complaints management

This policy establishes a mechanism for dealing with customer complaints about services or actions

Corrupt conduct and misconduct

This policy sets out the processes that must be followed if a complaint involves corrupt conduct or misconduct by someone related to QLeave.

Days service – inclusion of periods of leave/aggregation of part days

This policy relates to the calculation of worker’s day’s service if the period of employment includes part-time employment and/or periods of leave,

Employee cancellation – 4 year rule

This policy states the guidelines for cancellation of membership where a worker has not been credited with any service for at least 4 years.

Gifts & benefits

This policy provides guidance on the ethical considerations and procedures involved in giving or receiving gifts and benefits by employees of QLeave.

Intellectual property

This policy ensures QLeave manages our intellectual property (IP) assets and that the management of IP supports our objectives and risks are managed.

Privacy policy

This policy details the requirements for dealing with records and personal information of staff, board directors, workers, employers and other members of the public.

Public interest disclosure

The purpose of this policy is to effectively manage public interest disclosures.

Rates of pay for long service leave payments

This policy provides guidelines for determining the rate of pay to be used when making long service leave payments.

Risk management

The purpose of this policy is to give direction that will allow the management of risk to eliminate or minimise potential costs or losses and to strengthen QLeave’s ability to achieve our objectives.

Contract cleaning industry

Published information

Summary

Complaints management

This policy establishes a mechanism for dealing with customer complaints about services or actions

Corrupt conduct and misconduct

This policy sets out the processes that must be followed if a complaint involves corrupt conduct or misconduct by someone related to QLeave.

Intellectual property

This policy ensures QLeave manages our intellectual property (IP) assets and that the management of IP supports our objectives and risks are managed.

Privacy policy

This policy details the requirements for dealing with records and personal information of staff, board directors, workers, employers and other members of the public.

Public interest disclosure

The purpose of this policy is to effectively manage public interest disclosures.

Risk management

The purpose of this policy is to give direction that will allow the management of risk to eliminate or minimise potential costs or losses and to strengthen QLeave’s ability to achieve our objectives.

Registered workers receiving workers compensationThe purpose of this policy is to provide general guidelines crediting service when QLeave is notified of a worker receiving workers compensation benefits resulting from an injury sustained whilst engaged in the contract cleaning industry.
Worker cancellation - 4 year rule

This policy states the guidelines for cancellation of membership where a contract cleaning industry worker has not been credited with any service for at least 4 years.