Who & what is covered?

Who is eligible?

Workers in Queensland’s community services industry who:

  • perform community services work, or
  • support the provision of community services (for example, administrative and/or executive staff).

This includes workers who:

  • are engaged as a full-time, part-time or casual employee
  • are engaged under a contract for service, including labour hire workers
  • operate as a sole trader
  • work for both for-profit and not-for-profit organisations.

Employers who engage eligible workers must register with QLeave.

Community service work covered by the scheme

From the Community Services Industry (Portable Long Service Leave) Act 2020:

The “community services industry” is the industry in which entities provide community services in Queensland.  Types of “community services” as prescribed by the Act are:

  • Aboriginal and Torres Strait Islander community services
  • Accommodation support services
  • Alcohol and other drug services
  • Child safety and support services
  • Community development services
  • Community education services
  • Community legal services
  • Counselling services
  • Disability emergency response services
  • Disability support services
  • Employment services
  • Family and domestic violence services
  • Family daycare services
  • Financial counselling services
  • Foster care and out-of-home care services
  • Home and community care services
  • Homelessness support services
  • Lesbian, gay, bisexual, transgender and intersex services
  • Mental health services
  • Migrant and multicultural support services
  • Offenders transitioning services
  • Respite services
  • Seniors community support services
  • Social housing services
  • Violence prevention services
  • Women’s services
  • Youth justice services
  • Youth support services

Who is not eligible?

Some community services workers are not eligible to join QLeave.

These include:

  • federal, state and local government workers
  • workers engaged to perform work unrelated to the purpose of providing community services
  • workers in standalone childcare and early childhood education centres, kindergartens and school-based childcare services
  • workers employed in aged care, in a nursing home or retirement village delivered by a standalone aged care provider or service

If you engage only workers that are not eligible to join QLeave, you're not required to register with the scheme.

Find out more about registering eligible workers.