Contact us
Business hours
Monday 9.00 am - 5.00 pm
Tuesday 9.00 am - 5.00 pm
Wednesday 10.00 am - 5.00 pm
Thursday 9.00 am - 5.00 pm
Friday 9.00 am - 5.00 pm
Book an in-person appointment
Customers need to make an appointment to visit our Northgate office. Please click this booking form link to schedule a time to meet with a QLeave staff member.
Making an appointment ensures that QLeave has the right staff members available to assist. During busy periods or when needing assistance with a more complicated enquiry, walk-ins will likely experience longer wait times.
Log into our online services
The easiest way to complete claims, worker service returns, and other QLeave requirements is through our online services. It is the best way to keep your information secure and ensures QLeave can easily assist when needed.
For instructions on how to complete common tasks via our online services, please visit the below:
If you are having trouble with our online services, please call us on 1300 QLEAVE.
Phone
Free call: 1300 QLEAVE (1300 753 283)
International calls: 001 +61 1300 753 283
Meanjin Visit usUnit 1, 62 Crockford Street |
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Free interpreter assistance
If you're having language difficulties in understanding the scheme, please tell us when you call and we can provide a free interpreter service.
National Relay Service
QLeave welcomes calls through the National Relay Service (NRS) if you are deaf, hard of hearing, or have a speech communication difficulty. Choose your access option (information here) and provide our phone number (1300 753 283) when asked by the relay officer.
For more information, visit the NRS website to choose your preferred access point, or call the NRS Helpdesk on 1800 555 660 or text 0416 001 350 for assistance.
