Claiming long service leave

How to make a claim

You can claim your long service leave online. 

If you're having trouble completing the online form, you can download the PDF claim form and return the completed form and supporting documentation to cci@qleave.qld.gov.au

You’ll need to have the following information available to claim with QLeave:

• your QLeave registration number
• your name, date of birth and current postal address
• the type of claim you wish to make (refer to the long service leave claims page)
• the name of your current/last employer

Supporting evidence for proof

You must provide the correct supporting documentation when you lodge your long service leave claim. If you don't provide the necessary documentation, your claim will be declined and you'll need to submit a new one.

For 10-year long service leave and leaving the industry claims, you will need to provide a copy of a recent payslip or a letter from your employer (on company letterhead) stating that they have not paid you for this long service leave claim. Additional evidence is also required if you select that your reason for leaving the industry is genuine redundancy, invalidity or approved early retirement.

Examples of the types of documents you need to include with your claim are provided on the online claim form.

Minimum days per claim

For a 10-year service claim, the minimum amount of long service leave you can take at any one time is 5 days. For a Leaving the Industry claim, you’ll be paid your full leave entitlement, and we’ll cancel your registration.

Tax File Number

Please ensure you select yes or no for the question 'do you want to claim the tax-free threshold for this payment?'. If left blank, we'll process the claim as if you are claiming the tax-free threshold which could carry tax implications. Once a claim has been paid this cannot be changed.

Payment

We’ll pay by electronic funds transfer (EFT) to your nominated financial institution. Please enter your bank account details on the claim form.

Please note, the processing of your claim will be delayed if you don't provide the required information.

For taking leave claims, you'll be paid within 10 business days of your first day of leave. For example, if you lodge a claim in August but you're not starting leave until early December, your claim payment will be delayed until 10 days before your first day of leave in December.

Can I claim using a paper form?

If you can't claim online, please contact us to request a paper claim form. Please be aware that it takes longer for claims made using a paper form to be processed.