Change work details
Refunds
It's essential that the payer details entered when you complete the project notification are correct, as refunds for cancellations and decreases in the cost of work are issued to the payer name provided.
You can apply for a refund in the Building and Construction Levy Portal, if you are unable to use the portal, please contact us at levies@qleave.qld.gov.au
Your submission will need to include:
- For cancellations - confirmation from the Local Council/Private Certifier that a development application has been cancelled.
- For decreases - supporting documents, such as costing sheets or a copy of the contract.
Please provide EFT details for refund payments.
Applying for multiple refunds
You can apply for a refund more than once for the same project, but you must apply within one year of the work being finished.
A determination on the cost of work will be made when you apply for a refund. Refunds are only available if there is a decrease of $20,000 or more in the total cost of work since the cost of work was last determined. Please note, if you notify QLeave of a decrease or seek a refund during the build phase rather than after the completion of the project, it could compromise your eligibility for the maximum possible refund.
Duplicate payments
If QLeave is satisfied that more than one payment has been made and received on building and construction work, we'll issue a refund for the duplicate payment.
You can apply for a refund of a duplicated project in the Building and Construction Levy Portal, if you are unable to use the portal, please contact us at levies@qleave.qld.gov.au
