My registration

Annual Long Service Leave Statement

Every year, QLeave sends registered workers an annual long service leave statement. This statement details:

  1. your previous employers and the service you have accrued with them
  2. service that has been accrued in the last financial year
  3. the total service recorded since joining QLeave
  4. your leave available to make a claim.

You can accrue a maximum of 220 service credits per financial year and need 2,200 service credits (equal to 10 years in the industry) to make a long service leave claim. If you are considered a full-time worker by your employer, you will automatically receive 220 credits for the financial year.

How to read your statement

It's important that you check your statement carefully to make sure your work is recorded correctly.

Image of 2024-5 long service leave statement, including numbers corresponding with guidance provided on this page1. Employer - Period of work - Service recorded
These columns list the employers who have reported service to QLeave, the period of work and the number of service days reported this period. If your employer reports that you worked full time for the entire year, 220 service days are automatically recorded.

Please note that this section only shows service recorded for you in the previous financial year. You can view all service that has been recorded since joining QLeave by logging in to online services.

2. Service recorded this financial year
QLeave converts reported eligible service days to service credits. This section shows the the total number of service credits you recorded in Queensland during the financial year. You can accrue a maximum of 220 service credits each year, so even if you worked for more than 220 days for multiple employers, the total service credits displayed here will be 220.

3. Total service recorded since joining QLeave
This is the total number of service credits that have been recorded for you since being registered with QLeave. This total only includes service reported to QLeave for work in Queensland. This total includes service credits that have already been claimed so may not reflect how many credits you have available to make a claim.

4. Long service leave available to you
This is how many days of long service leave you have available to claim. This number will be '0' until you have recorded 2,200 service credits, which takes at least 10 years of service. Any leave you have claimed since 1 July this financial year has not been deducted from this figure.

What if service is missing from your statement?

It's your employer's responsibility to record service for you each year. If you receive your statement and some, or all, of your work performed last financial year is missing, please speak to your employer to have them add this service for you.

If your employer refuses to record the correct service, you can lodge a complaint with QLeave.

Checking your service record online

You can see all the work that has been recorded for you since joining QLeave by logging in to QLeave online services.

To find out how to view your online service record, please read the guide.

How to make a claim

Once you’ve recorded enough service to take long service leave, you can claim online. Making a claim is not compulsory, so if you’re still working in the industry you can continue growing your entitlement and make a claim in the future.

If you've permanently stopped working in the industry, and have recorded at least 1,155 service credits and seven years in the scheme, you may be able to make a leaving the industry claim.

More information on long service leave claims is available here.

For more information or support, contact us on 1300 QLEAVE (1300 753 283) or email members@qleave.qld.gov.au.