Registration cancellation

QLeave may cancel your registration as a registered worker if:

  1. you have not been credited with any service in Queensland, or under a corresponding interstate portable long service leave scheme, for at least four consecutive years; or
  2. QLeave determines that you did not meet the eligibility requirements for registration when your application was initially approved.

Before cancelling your registration, QLeave will give you written notice of the proposed cancellation. The notice will outline:

  • the reason for the proposed cancellation
  • the date the cancellation may take effect
  • what information or evidence you can provide in response
  • the timeframe for responding.

If your registration is cancelled, your name may be removed from the register of workers in accordance with the Building and Construction Industry (Portable Long Service Leave) Act 1991.

Once your name is removed from the register:

  • you will no longer be a registered worker under the Scheme, and
  • you will not be entitled to claim long service leave for any service credits recorded at the time of removal.

If you later return to eligible building and construction work, you may apply to become a registered worker again. Any new service credits will accrue from the date of your new registration and previously cancelled service credits will not be reinstated.

How to prevent your registration from being cancelled

If you receive a notice advising that your registration may be cancelled, you should respond by the date specified in the notice.

You may be required to provide evidence that you have performed eligible building and construction work during the relevant period. Supporting information may include:

  • Queensland service records
  • interstate portable long service leave records
  • employer details
  • payslips, group certificates or tax records
  • employment contracts or other supporting employment documentation.

If eligible service has not been recorded, you can also contact your employer or employers to arrange for the service to be reported to QLeave.

Review of a cancellation decision

If QLeave decides to cancel your registration, you may request a review of the decision.

Requests for review must:

  • be made in writing
  • be lodged within the timeframe stated in your decision notice, and
  • include any supporting information or documentation you want QLeave to consider.

QLeave will review the decision in accordance with the requirements of the Act and advise you of the outcome in writing.